01 / PROJECT PROCUREMENT
Plan the whole rollout.
Coordinate your product mix, quantities and delivery requirements across floors, stages or multiple sites.
Request project pricing →CONTACT TOUGHTRACKS
THE RIGHT ACCESS.
STARTS HERE.
Protect the finish. Keep the project moving.
From one opening to a company-wide rollout, tell us what your site needs. We’ll help you work through the product options, dimensions and next steps.
Start a conversationTALK TO THE TEAM
+61 1800 498 492info@toughtracks.com.auHave drawings or site photos? Email them with your measurements and project location so the team can assess the application.
WHERE DO YOU WANT TO TAKE YOUR SITE?
A clear path forward.
Choose the conversation that fits your project.
02 / CUSTOM ACCESS
Bring us the challenge.
Need a different height, width or span? Explore made-to-order ramps, steps and access solutions.
Discuss a custom ramp →03 / DISTRIBUTION
Put TOUGHTRACKS on your shelves.
Start a conversation about stocking the range, samples, territory and the commercial opportunity.
Become a distributor →04 / ORDER SUPPORT
Keep the delivery moving.
Tracking, missing items, returns or a question about an existing order.
Get order support →05 / PRESS & MEDIA
Tell the TOUGHTRACKS story.
Product facts, imagery, interview requests and deadlines.
Open the media room →06 / ON-SITE REVIEW
See the application.
Ask about a demonstration, fit discussion or small initial order.
Discuss a demonstration →LET’S GET THE DETAILS RIGHT
Better information.
Better fit.
Tell us about the access points, equipment and programme. We’ll use your brief to help identify a practical way forward.
A useful starting point.
- Opening width, track height and the span to bridge.
- What needs to cross, including the total loaded weight.
- Number of openings, project location and required timing.
- Photos or drawings that show the approach from both sides.
BEFORE WE TALK
A stronger starting point.
The essentials for planning your site access.
Installation & safety →Can I order 100 units or arrange a company-wide rollout?
Yes. Use the Major Projects enquiry to share your quantities, product mix, locations and preferred delivery dates. The team will confirm the quote, availability, freight and lead times for your project.
Can you make a ramp around our dimensions?
The custom access range includes purpose-built ramps, steps and access solutions. Send the required height, width and span, equipment details, total operating load and photographs so the team can assess your application.
Which standard ramp fits my opening?
Pro offers 220–230 mm clearance; Mini offers 120–130 mm. Both bridge a 330 mm span. Measure the complete opening and the approach on each side before selecting a product. For unusual geometry, ask the team to assess it.
What working load should I use?
Pro and Mini have a recommended Safe Working Load of 250 kg. The 300 kg figure is the maximum breaking load. Custom TOUGHERTRACKS 2.0 specifications are configuration-specific; confirm the required system and operating load with the team.
Is the standard system reusable and easy to install?
The standard ramps are portable and reusable, with no tools or special fixings needed for normal setup. Optional fixing to a concrete substrate requires suitable tools and concrete bolts. Follow the supplied installation instructions.
What are the ramps made from?
The standard ramps use polypropylene reinforced with 20% long glass fibres. The central bridge uses 50% long glass fibres; the connecting rods are galvanised carbon steel and the feet are rubber.
How do the ramps protect the tracks?
The system bridges over exposed sliding door tracks, providing a crossing for foot traffic, wheelbarrows, bins and trolleys within the working load limit. Correct sizing and installation are essential.
Can I place ramps side by side?
Multiple sets can provide a wider crossing for suitable wheel spacing. Adding width does not automatically increase the approved working load. Check the setup, total load and operating requirements with the team.
How much is delivery?
The published FAQ lists $30 flat shipping for standard ramp orders. Bulk orders, custom ramps and made-to-measure covers require a confirmed freight quote. Share the delivery postcode and any access restrictions.
Where can I buy ToughTracks?
Order Pro and Mini through the shop, request a project quote or find a local retailer. The retailer directory includes the published stockist information.
What should I compare against temporary timber ramps?
Consider material and fabrication costs, setup time, repeated replacement and the risk of track damage. ToughTracks is designed for reuse across access points and future jobs; the free resources include a cost comparison calculator.